You’ve got Questions. We’ve got Answers.
Q: How do I become a member?
You can fill out the membership application online, download a membership application from the website and email to firstname.lastname@example.org,
ChefZone is wholesale only. To qualify for a free membership account, please complete the application form and provide your GET# and Federal Tax ID#. Resellers must complete Form G-17 (download here)
Remit by email, mail or drop off at ChefZone located at 2888 Ualena St.
Q: Who can become a member?
Membership is available to all qualifying businesses and organizations. Members and authorized cardholders must be 18 years of age or older.
ChefZone reserves the right to refuse membership to any applicant and members acknowledge and agree that membership is revocable (cancellable) by ChefZone at any time with or without cause.
Members acknowledge and agree that policies and members’ rights, privileges and obligations, and terms of membership may be amended from time to time by ChefZone without notice, all at ChefZone’s sole discretion.
ChefZone shall have no responsibility or liability because of any revocation (cancellation) of membership or amendment of rights, privileges, obligations or terms of membership.
Q: How do membership cards work?
Member may have up to 6 authorized card holders, whose names must be provided to ChefZone, but each card holder must be working for the registered member and purchasing only on behalf of the registered member (not for the card holder’s own account).
Membership cards must be presented when entering the store and when checking out at the registers.
Report lost or stolen cards to ChefZone customer service counter immediately, or call 808-852-6700.
Memberships may be terminated at ChefZone’s discretion. Cards must be returned upon request.
Replacement cards for Ohana members will be issued with a fee of $5 upon request.
Q: What forms of payment do you accept?
We welcome cash, checks, debit/ATM cards, MasterCard, Visa, and *P-Card. * applies to Federal Government only;
Business checks must be imprinted with the member’s name and address and drawn on a Hawaii bank. Temporary checks are not accepted. We will ask for your identification and telephone number if it is not imprinted on the check.
Checks must be written in the exact amount, issued on the member’s checking account, pre-printed with the member’s name, address and telephone number and presented by the member.
The member is responsible for purchases made by any additional cardholders. In the event that the member has a check returned by the bank, the member will make good the face amount of the check upon demand, plus a reasonable service charge and other expenses incurred.
ChefZone does not accept manufacturers’ discount coupons or other retail establishment discount coupons (other than those distributed by ChefZone).